Help
Our subscriptions renews automatically using Apple’s in-app purchase payment system. You can always cancel your subscription after you subscribed in any of our packages.
Even though we do not handle payments including subscription management, we are happy to help you cancel your subscription.
Instructions to cancel your subscription:
Step 1: Open the App Store app
Switch to ‘Today’ tab and tap your profile on top right corner
Tap on ‘Subscriptions’
Step 2: Find the App
You will see a list of expired and active subscriptions listed
Tap on the app you would like to cancel your subscription from
Step 3: Cancel your subscription
Scroll down and tap ‘Cancel Subscription’ button
Confim cancellation by tapping on ‘Confrim’ button
If you cancel your subscription, you will still be able to use the app with premium features until its expiration date.
Still have questions? read more about cancelling your subscription on Apple’s Support Page.
https://support.apple.com/en-us/HT202039
Steps:
1. Open the Settings app.
2. Tap your name.
3. Tap Subscriptions.
4. Tap the subscription.
5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.
If you can’t find the subscription that you want to cancel
You may be eligible for a refund for the purchase you’ve made in our apps including subscriptions. However, we do not handle payments or subscriptions. Payments and refunds are managed by Apple. Therefore, you would need to contact Apple to request a refund.
Instructions to request a refund
Step 1: Access Refund Portal
Open Safari or any other web browser
Visit reportaproblem.apple.com
Step 2: Enter Details
Tap or click “I’d like to,”
Then choose “Request a refund.”
Write the reason of your request
Step 3: Submit your request
Choose the app you would like to request a refund from
Tap ‘Submit’ button
If you already submitted a refund request, please read this article ‘Check the status of your refund request‘ on Apple Support page.
If a refund is issued to your account, you will lose access to the premium features that is available with your subscription.
If you still have questions, please read ‘Request a refund for apps or content that you bought from Apple’ article on Apple Support page.